Return Policy Page

How do I return an item(s)?

NCIEM gives you the option to return purchased item(s)*.

1.The product carries only the manufacturer’s warranty and will not accept return or exchange except as noted in the below terms.

2.Claims must be made through a written notice or emailed to

3.Items must be returned along with the original invoice for any claims or returns.

4.Products purchased can be returned within two calendar days from the supply date, but in good saleable and unused condition, with original packaging, documents, parts & accessories.

5.Items must be returned within two days of item delivery if a damaged product is received.

6.Products damaged during the transit through customer arranged shipment will not be covered under warranty.

7.The customer is solely responsible for any damages (whatsoever) caused while using or as a result of using the item, and therefore, no indemnity shall be claimed except for the sold items as per the warranty terms mentioned above.

Need help? Contact our customer service team in KSA, or chat with us for further assistance.